Make-ready eligibility requirements

• The customer’s PSE&G account must be in good financial standing (no shut-off notice).
• Mixed-Use Commercial customers must upload all documentation during the application process. See the FAQ section below for the full list of required documents.
• Commercial customers with General Lighting and Power (GLP) & Large Power and Lighting - Secondary (LPL-S) rates are eligible for Make-Ready incentives and the Demand Charge Rebate. Commercial customers with all other rates are only eligible for the Make-Ready incentives.
• In order to receive any PSE&G-provided incentives, the customer’s Level 2 smart charger must be ENERGY STAR^® certified, Wi-Fi-enabled or cellular network-enabled, and the customer must agree to provide EV charging data to PSE&G (PSE&G will collect the data directly from the charger or vehicle).
• The customer must complete the PSE&G New Business Process for EV smart charger installation upon request.
• The customer must use New Jersey-licensed electricians and/or contractors for EV smart charger installation.
• Multi-family properties, government entities, and locations where property owners provide charger access to the public all may be considered for mixed-use.
• For Level 2 commercial applicants with chargers accessible to the public, the chargers must at least be accessible during reasonable business hours. This requirement will be reviewed on a case-by-case basis and typically consists of at least eight hours a day.
• For parking lots and other paid parking, restrictions and requirements may exist regarding entrance fees, hours of operation, emergency restrictions, etc., however, restrictions regarding access to the charger are prohibited. Such chargers may charge the EV owner a fee for charging; such fees will be clearly displayed to the user.

Step 1: Customer reviews eligibility requirements, then submits an application to the EV Portal.

Step 2: Customer receives an email stating that the application is either qualified or under review.

• If the application qualifies, the customer must follow the steps below to become fully enrolled in the EV Charging Program and to receive incentives.
• If the application is placed under review, the PSE&G EV Team will evaluate further. Once the evaluation is complete, the customer will receive an email notification if the application qualifies, and then move to the next step in the process. In the event the application does not qualify, the customer will receive an email stating they are not eligible for any incentives.

Step 3: Qualified applicants will also receive an electric service upgrade form (or forms) that must be completed by the customer’s electrician and emailed to ConstructionNorth@pseg.com. This step initiates the PSE&G New Business Process, which is required to determine if upgrades must be made to utility assets to support any new or changed load, such as the installation of an EV smart charger.
Step 4: After PSE&G engineers evaluate the customer’s service, a New Business representative will determine if any upgrades are needed. If so, the customer will be advised if there is a cost associated with this service. The EV Charging Program Utility-Side Make-Ready (USMR) is factored into this cost estimate, which can lower or eliminate any cost for which the customer is responsible.

• If a service upgrade is not required, the PSE&G New Business Process is complete, and the customer may proceed to the next step.
• If a service upgrade is required, the customer will need to submit the required payment to initiate PSE&G’s service upgrade work. When the service upgrade is finished and the PSE&G New Business Process is complete, the New Business representative will notify the customer. The customer may then proceed to the next step.

Step 5: After the PSE&G New Business Process is complete, the customer proceeds with the EV smart charger installation.

Step 6: The customer uploads all required documents to the EV Portal. Please see the FAQ section below for the full list of required documents.

Step 7: The PSE&G EV Team will review the customer’s documents and will contact the customer if any follow-up information is required. All documentation must be approved by the EV Team before a customer can proceed to the next step.

Step 8: Once all required documents are received and approved, the customer will be enrolled in the EV Charging Program and the EV Team will issue the Customer-Side Make-Ready (CSMR) incentive. The Make-Ready incentive will be applied to the customer’s bill within one to two billing cycles.

Please note that the entire application review process can typically take up to three months.

The program was approved by the New Jersey Board of Public Utilities in January 2021 to drive electric vehicle adoption among a wide range of customers by investing in the development of smart charging infrastructure. These investments help to offset the customer costs of preparing sites for EV charging (otherwise known as Make-Ready work). Some examples of Make-Ready work include but are not limited to costs associated with utility service line upgrades and extensions, as well as on-site costs to install panels, switchgears, conduits, and wires to the smart charger stub. Please note that customers are responsible for the costs of EV smart chargers.

Yes. However, if you participate in the PSE&G EV Charging Program and receive public funding from other state or federal EV incentive programs, you must notify PSE&G and the appropriate program(s) about your dual participation.

NOTE: The total combined funding of the state/federal EV incentive and the PSE&G EV Charging Program incentive must not exceed 90% of your total project costs. If this combination of funding exceeds 90% of the total project cost, PSE&G will adjust the Customer-Side Make-Ready (CSMR) incentive accordingly.

See the following links for additional information on state and federal incentives:

• Plug In America
• It Pay$ to Plug In Program
• New Jersey's Clean Energy Program

Multi-family properties, government entities, and locations where property owners provide charger access to the public may be considered for the Mixed-Use Commercial subprogram.

A PSE&G engineering technician will assess your electric service to determine if upgrades are needed to PSE&G’s infrastructure to support the additional electric load in a safe, reliable manner. A construction marketing representative will contact you directly should there be any costs associated with the upgrade. The USMR incentive will be factored into this cost estimate, which can lower or eliminate any costs you may be responsible for.

Residential customers are not required to have a separate meter for EV charging. If you choose to install an additional new service/meter for your EV charger, the meter would be billed at the General Lighting and Power Service (GLP) commercial rate. For example, if installing an additional meter for your garage, this would be billed at the GLP rate. Alternatively, if you connect your EV charger to your existing house meter, the charging would be billed at our Residential Service (RS) rate. Information about our rate schedules can be found here.

No. PSE&G’s EV Charging Program provides help with the cost of installing smart chargers, including costs for the service line extension/upgrade and the cost to make a site charger-ready. The program does not include a smart charger purchase rebate.

Yes. Pursuant to N.J.S.A. 52:27D-141.18 et seq. “New Jersey Appliance and Equipment Efficiency Standards,” any Level 1 and Level 2 EVSE product with a date of manufacture after January 18, 2023, and sold or installed for compensation in New Jersey, must meet or exceed the “Energy Star Program Requirements Product Specification for Electric Vehicle Supply Equipment, Version 1.0”

Find ENERGY STAR certified electric vehicle chargers.

Residential PSE&G electric customers interested in the EV Charging Program, are encouraged to use My Account to facilitate the application process. If you don’t already have My Account, click here to register. Alternatively, you can provide your account number and ZIP code to apply.

PSE&G requires the following documents:

• Copy of an itemized electrician’s/contractor’s invoice, marked “PAID” and clearly indicating:
• Detailed description of work performed
• Cost of work performed (labor plus equipment, excluding cost of charger(s) if purchased by your electrician or contractor)
• Date work was performed
• Customer name and installation address
• Electrician/contractor name, license number, and contact information

 

If payment is not clear, proof of payment will be requested.

• Copy of ENERGY STAR® Certified Level 2 charger invoice - (Proof of Purchase) including manufacturer, model, power rating
• Confirmation of your charger ID (serial number) which could be a photo of the charger itself or a screenshot from the charger app
• Copy of Municipal closed permits provided to you by your municipality which includes:
• Permit number(s)
• Copy of U.C.C. Form F-222A (Approval for Electrical)

If your municipality does not require a permit, you must send PSE&G written confirmation from your municipality stating that a permit is not required.

Make-ready incentives will be posted to your monthly PSE&G bill as a credit. When it appears as a credit, you can either use it to pay electric bill(s) until it is exhausted, or you can contact customer service at 1-800-249-1837 for a paper check to be sent directly to you.

Rate credits, such as the Off-Peak Charging credit will be issued to your bill monthly if applicable. There will be a one-month delay between the collection of charging data and the issuance of your credit. For example, this means you would receive a credit for your January charging usage on your February bill. Additionally, the data used to calculate rate credits will be for the billing cycle, and not the calendar month.

PSE&G will provide semiannual reports on the EV Charging Program deployment, which will include the following information:

• The estimated quantity of work and the quantity completed to date
• The usage and balance remaining of the $5 million Direct Current Fast Charging EV Commercial & Industrial Distribution Charge Rebate funding
• The forecasted and actual EV Charging Program capital costs to date for the reporting period and for the program to date
• The forecasted and actual EV Charging Program operations and maintenance expenses to date for the reporting period and for the program to date

View the latest report