PSE&G Electric Vehicle Charging Program
About PSE&G Electric Vehicle Charging Program
PSE&G's Clean Energy Future – Electric Vehicle (EV) Program received approval to invest $166 million to build out New Jersey's EV charging infrastructure, which will have customer and societal benefits. It will also put New Jersey on track to become a front-runner in transportation electrification. The EV program is designed to support the deployment of EV chargers across a wide range of customers and sectors including Residential, Mixed-Use and Public DC Fast Charging.
This program offsets the cost of Make Ready infrastructure needed to operate EV chargers, which is broken up into the work on the customer side of the meter, known as behind the meter (BTM) and on the utility side of the meter, known as pole to meter (PTM):
- Behind the Meter (BTM) goes towards the Material and Labor costs for the Electrician/Contractor to perform necessary upgrades to the Customer's assets.
- Pole to meter (PTM) goes towards the Material and Labor costs for PSE&G to upgrade service to the Customer's property to the support new electric load of the EV Charger. PSEG determines these costs.
- Customers are responsible for the cost of the EV charging unit itself.
APPLY NOW through the EV Portal
View full size infographic here.
Electric Vehicle Charging Program Descriptions
PSE&G is offering three sub-programs within the EV program.
Residential smart charging customers are eligible for:
- An on-bill credit of up to $1,500 toward the cost of upgrading customer-side assets “behind the meter” for the installation of a residential Level 2 Smart charger.
- An offset of up to $5,000 for pole to meter utility service upgrades if there are any costs associated with upgrading service to the property to support new electric load.
- Credit on charging during off-peak periods* to help lower your bill, pending charger approval:
- *Off-peak periods are defined as 9PM-7AM Monday-Friday, and all day Saturday-Sunday.
- The off-peak charging credit is approximately $0.02/kWh.
- To be eligible to receive the Residential Off-Peak Credit, the Participant must be using a Level 2 Smart Charger from the approved PSE&G List further below.
Level 2 mixed-use commercial charging customers are eligible for:
- An on-bill credit of up to $30,000** toward the cost of upgrading customer-side assets “behind the meter” for the installation of commercial Level 2 Smart chargers.
- An offset of up to $10,000 for pole to meter utility service upgrades if there are any costs associated with upgrading service to the property to support new electric load.
**Note: the incentive is calculated based on the number of chargers installed; this subprogram offers up to $7,500 per charger installation for up to 4 chargers per site.
Public DC fast charging (DCFC) customers are eligible for:
- An on-bill credit of up to $100,000*** per site towards the cost of upgrading customer-side assets "behind the meter" for the installation of DCFC chargers.
- An offset of up to $50,000 for pole to meter utility service upgrades if there are any costs associated with upgrading service to the property to support new electric load.
- Demand Charge Rebates to help lower your electricity bill.
***Note: the incentive is calculated based on the number of chargers installed; this subprogram offers up to $25,000 per charger installation for up to 4 chargers per site.
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- Utility account must be in good financial standing (no shut-off notice).
- Participant must agree to provide electric vehicle charging data to PSE&G in order to receive any PSEG provided incentives:
- Residential customers must agree to provide charging data through the smart charger manufacturer.
- To be eligible to receive the Residential Made-Ready incentives, the Participant must be using a Level 2 Smart Charger.
- To be eligible to receive the Residential Off-Peak Credit, the Participant must be using a Level 2 Smart Charger from the approved PSE&G List, found below.
- PSEG is working to include additional charger manufacturers, and the approved charger list will be updated as appropriate.
- PSE&G Approved Charger List:
- ChargePoint Residential & Commercial Smart Level 2 Chargers
- ChargePoint Software (ABB)
- JuiceBox (EnelX) Residential & Commercial Smart Level 2 Charger
- Complete the PSE&G Electric Service application process for EV Charger installation upon request.
- This step is required for the electric load change resulting from the installation of an EV Charger. We need this information to ensure that the equipment in the area is adequate to meet the increased load related to the charger. In most cases, the existing equipment will be adequate without need of a service upgrade. However even if the individual customer's service meets their new needs, it may be putting undue load on a nearby transformer that could affect service reliability for others.
- Participant must obtain a permit for the EV Charger Installation and pass subsequent inspection.
- If municipality does not require a permit, send confirmation from the town that a Permit was not required.
- Utilize NJ Licensed electricians and/or contractors for EV Charger installation.
- The owner of a Single Family, Owner-Occupied, home may complete this work themselves in lieu of utilizing a NJ Licensed electrician, but is still required to get a permit and pass inspection in order to be approved.
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- Utility account must be in good financial standing (no shut-off notice).
- Level 2 charger must be network enabled and participant must agree to provide electric vehicle charging data to PSE&G in order to receive any PSEG provided incentives.
- Complete the PSE&G Electric Service application process for EV Charger installation upon request.
- Utilize NJ Licensed electricians and/or contractors for EV Charger installation.
- Mixed-use commercial participants can be multi-family, government entities or locations where chargers provide access to the public.
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- Utility account must be in good financial standing (no shut-off notice).
- Participant must agree to provide electric vehicle charging data to PSE&G in order to receive any PSEG provided incentives:
- DCFC customers must agree to provide electric vehicle charging data to PSE&G in accordance with the approved program rules at least quarterly but preferably every month.
- Complete the PSE&G Electric Service application process for EV Charger installation upon request.
- Utilize NJ Licensed electricians and/or contractors for EV Charger installation.
- DC fast chargers must be network-enabled, must be accessible and have Combined Charging System (CCS) connection or meet the co-location criteria:
- Co-location of a non-Combined Charging System (CCS) capable charger with one CCS capable charger makes a site eligible for an incentive worth 50% of the make ready incentives up to the maximum allowable incentive. Co-location with two or more CCS capable chargers makes a site eligible for an incentive worth 100% of the make ready incentives up to the maximum allowable incentive.
How To Apply & Enroll
Step 1: Customer reviews Eligibility Requirements and submits an application through the EV Portal.
Step 2: Customer will receive an email stating if they qualify for the program. Once qualified, the customer must follow the next steps to become fully enrolled in the program.
Step 3: If qualified, the customer will receive the electric service upgrade form(s). This will need to be completed by your electrician and emailed to ConstructionNorth@pseg.com. This step starts the New Business Process, which is required to review any new or changed load such as the installation of an EV charger.
Step 4: After PSE&G engineers evaluate your request, a New Business Representative will advise whether or not a service upgrade is needed. The customer will be advised if there is a cost to provide this service upgrade. The EV Program pole to meter incentive will already be factored in to this cost estimate thereby lowering or eliminating any cost for which the customer is responsible.
Step 5: If no service upgrade is required, the New Business Process is complete and the customer may proceed to the next step. If a service upgrade is required, the customer will need to submit any required payment to initiate PSE&G’s service upgrade work. The New Business representative will subsequently notify the customer when the service upgrade work is done and the New Business Process is complete.
Step 6: After the New Business Process is completed, the customer proceeds with the EV Charger installation.
Step 7: After the EV Charger is installed, the customer uploads all required documents to the EV Portal. Please see the FAQ below for the full list of required documents.
Step 8: The PSEG EV Team will review and approve your documents. If a customer is missing information, the EV team will contact the customer to inform them of missing documentation. All documentation must be reviewed and approved by the EV team before proceeding to the next step.
Step 9: Once all required documents are received and approved, you will be enrolled in the EV Program and the EV Team will issue your BTM incentive, which is reimbursement for your eligible customer-side costs. The credit will be applied to your bill within one to two billing cycles.
Step 10: Once enrolled in the EV Program, Residential customers utilizing a charger from the PSE&G Approved Charger List (see eligibility requirements above) are eligible to receive a credit for Charging during off-peak hours (9pm-7am). Depending on the device the customer has installed, an additional step may be required to connect the charging device to the data-sharing network. The PSEG EV Team will communicate directly with the customer if that additional step is needed. Once PSEG EV Team begins receiving Charging Data through the Charger, the off-peak credit will be issued on the following monthly bill.
Contact Us
Please contact us if you have any questions, comments or concerns. We can be reached by email at PSEG-Electric.Vehicles@pseg.com, or by phone at 1-800-249-1837.
NOTE: PSEG Long Island customer, please visit: www.psegliny.com/goelectric
FAQs
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The PSE&G Clean Energy Future – Electric Vehicle Program, approved by the New Jersey Board of Public Utilities (NJBPU) in January 2021, is designed to facilitate EV adoption across a broad range of customers and segments by investing in the development of smart charging infrastructure.
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Investments through the EV program will offset the cost of preparing sites for EV charging, also known as make ready work. This includes both the cost of utility service line upgrades/extensions as well as onsite costs to install panels, switchgears, conduits and wires to the charger stub. Customers are responsible for the cost of EV chargers.
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Enrollment is now open for the Residential, Mixed-Use, and DCFC EV Charging Programs. You can apply through our EV Portal.
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We require the following documents:
- Copy of itemized electrician/ contractor's invoice - marked Paid - and clearly indicating:
- Detailed description of work performed
- Cost of work performed (labor + equipment excluding cost of charger(s) if purchased by your electrician or contractor)
- Date of work performed
- Customer name and installation address
- Electrician/Contractor name, license # and contact information
- Copy of charger invoice - (Proof of Purchase) including manufacturer, model, and power rating
- Confirmation of your Charger ID, which could be a phot of the charger itself or a screenshot from the app.
- Charger Digital ID:
- 12 Digit Serial Number for ChargePoint
- 28 Digit Juicebox ID for EnelX/Juicebox
- As new devices are added tthe PSEG Approved Charger List, we will update this list with the specific required Charger ID
- Copy of Municipal closed permit(s), which includes:
- Permit number
- Copy of U.C.C. Form F-222A (Approval for Electrical)
- If municipality does not require a permit, send confirmation from the town that a Permit was not required
- Copy of itemized electrician/ contractor's invoice - marked Paid - and clearly indicating:
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No. PSE&G’s program provides help with the cost to install the chargers, including costs for the service line extension/upgrade and cost to make a site charger ready. The program does not include a charger purchase rebate.
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Yes. If the Applicant is participating the PSEG EV Charging Program and a state or federal EV charging infrastructure incentive program simultaneously, the Applicant must notify PSEG and the appropriate program(s) of dual-participation.
Check the following links for additional information on several state and federal incentives:
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Customers’ applications will be evaluated on a case-by-case basis to determine the maximum allowable incentive based on several factors including the number of chargers installed and the actual costs incurred.
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The off-peak charging credit and demand charge rebate will be issued on bill on a monthly basis, as long as EV data is being shared as requested in a timely manner.
In order to allow time for the aggregation of Charging Data and the calculation of the Credit, there will be a one-month lag between charging usage and the Credit issuance. For example, this means that you will receive the credit for your January charging usage on your February Bill. Moreover, the usage will be for the billing cycle and not the calendar month.
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All customers are highly encouraged to utilize My Account to facilitate the application process. Alternatively, if a customer doesn’t have a My Account, they can use Account Number/Zip Code. Commercial customers may also apply through their Customer Support Specialist.
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All rebates will be visible on both My Account and the customers’ paper bill.
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Chargers installed on, or before, 01/27/2021 are not eligible for the Make-Ready Incentives from the EV Program, but are still eligible to receive the Residential Off-Peak Credit. Chargers installed after 01/27/2021 may be eligible for make ready incentives depending on compliance with the program requirements.
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The Mixed-Use Commercial sub-program has three eligible customer types:
- Multi-family dwellings.
- Government entities.
- Locations where chargers provide access to the public.
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Yes. All DCFC customers are eligible for the Demand Charge Rebate subject to compliance with the program requirements.
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Co-location of a non-Combined Charging System (CCS) capable charger with one CCS capable charger makes a site eligible for an incentive worth 50% of the charger installation and service upgrade incentives up to 50% of the maximum allowable incentive. Co-location with two or more CCS capable chargers makes a site eligible for an incentive worth 100% of the charger installation up to the maximum allowable incentive.
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PSE&G will provides semi-annual reports on the CEF-EV deployment, which will include the following information:
- The estimated quantity of work and the quantity completed to date
- The usage and balance remaining of the $5 million DCFC EV C&I Distribution Charge Rebate funding
- The forecasted and actual CEF-EV capital costs to date for the reporting period and for the program-to-date
- The forecasted and actual CEF-EV O&M expenses to date for the reporting period and for the program-to-date
The latest report is posted: March 2, 2022 | September 1, 2021
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A pole to meter (PTM) upgrade would be required if PSE&G needs to upgrade the service going into your property to provide sufficient power to charger your vehicle. For example, this could include adding an additional transformer to the nearest utility pole to step up the voltage going into the property. We have an established process to have PSE&G check your electrical service to the home to ensure it is adequate for the added load. The Service Upgrade form will be emailed to you after you have been qualified for the program. The form will need to be completed and sent to the appropriate construction inquiry email detailed in the form. This will begin our engineering assessment on what, if any PTM upgrades are needed to our infrastructure to support the upgrades. A New Business Rep will communicate with you a cost estimate associated with any service upgrade. Within this communication, the pole to meter incentive will be factored in to this cost estimate thereby lowering any cost the customer is responsible for.
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The form is required for both new service and changes to electric load, which includes the installation of an EV Charger. We need this information to ensure that the equipment in the area is adequate to meet the increased load related to the charger. In most cases, the existing equipment will be adequate without need of a service upgrade. However even if the individual customer’s service meets the new needs, it may be putting undue load on a nearby transformer that could affect service reliability for others.