Step 1: Customer reviews Eligibility Requirements and submits an application through the EV Portal.

Step 2: The customer may receive an email stating that they qualify for the EV Charging Program. Once qualified, the customer must continue following the below steps to become fully enrolled in the EV Charging Program.

Step 3: If qualified, the customer will receive electric service upgrade form(s). The form(s) will need to be completed by the customer’s electrician and emailed to ConstructionNorth@pseg.com. This step starts the New Business Process, which is required to review any new or changed load, such as the installation of an EV smart charger. 

Step 4: After PSE&G engineers evaluate the customer’s application, a New Business Representative will determine if a service upgrade is needed. If so, the customer will be advised if there is a cost to provide this service upgrade. The EV Charging Program USMR offset will already be factored into this cost estimate, thereby lowering or eliminating any cost for which the customer is responsible.

• If no service upgrade is required, the New Business Process is complete and the customer may proceed to the next step.
• If a service upgrade is required, the customer will need to submit any required payment to initiate PSE&G’s service upgrade work. The New Business Representative will subsequently notify the customer when the service upgrade work is done and the New Business Process is complete.

Step 5: After the New Business Process is completed, the customer proceeds with the EV smart charger installation.

Step 6: After the EV smart charger is installed, the customer uploads all required documents to the EV Portal. Please see the FAQ below for the full list of required documents.

Step 7: The PSE&G EV Team will review and approve the customer’s documents. If information is missing, the EV Team will contact the customer to inform them. All documentation must be reviewed and approved by the EV Team before proceeding to the next step.

Step 8: Once all required documents are received and approved, the customer will be enrolled in the EV Charging Program and the EV Team will issue a CSMR incentive, which is reimbursement for eligible customer-side costs. The credit will be applied to the customer’s bill within one to two billing cycles.

Step 9: Once enrolled in the EV Charging Program, residential customers using a smart charger from the PSE&G approved smart charger list (see eligibility requirements above) are eligible to receive a Residential Off-Peak Credit. Depending on the device the customer has installed, an additional step may be required to connect the charging device to the data-sharing network; the PSE&G EV Team will communicate directly with the customer if this additional step is required. Once the PSE&G EV Team begins receiving charging data through the smart charger, the Residential Off-Peak Credit will be issued on the following monthly bill.

The PSE&G Clean Energy Future – Electric Vehicle Program, approved by the New Jersey Board of Public Utilities (NJBPU) in January 2021, is designed to facilitate electric vehicle (EV) adoption for a range of customers by investing in the development of smart charging infrastructure.

Investments made through the EV Charging Program will offset the cost of preparing sites for EV charging, also known as Make Ready work. This includes both the cost of utility service line upgrades and extensions as well as on-site costs to install panels, switchgears, conduits, and wires to the smart charger stub. Customers are responsible for the cost of EV smart chargers.

Enrollment is now open for the Residential, Mixed-Use, and DCFC EV Charging Programs. You can apply through our EV Portal.

PSE&G requires the following documents:

• • Copy of itemized electrician or contractor’s invoice, marked “PAID” and clearly indicating:
  • Detailed description of work performed
  • Cost of work performed (labor plus equipment, excluding cost of smart charger/chargers if purchased by your electrician or contractor)
  • Date of work performed
  • Customer name and installation address
  • Electrician/Contractor name, license number and contact information

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• Copy of charger invoice - (Proof of Purchase) including manufacturer, model, and power rating
• Confirmation of your Charger ID, which could be a phot of the charger itself or a screenshot from the app.
• Charger Digital ID:
• 12 Digit Serial Number for ChargePoint
• 28 Digit Juicebox ID for EnelX/Juicebox
• As new devices are added tthe PSEG Approved Charger List, we will update this list with the specific required Charger ID

• Copy of municipal closed permit(s), which includes:
  • Permit number
  • Copy of U.C.C. Form F-222A (Approval for Electrical)
  • If the customer’s municipality does not require a permit, the customer must send PSE&G a written confirmation from the municipality that a permit is not required.

No. PSE&G’s EV Charging Program provides help with the cost to install the smart chargers, including costs for the service line extension/upgrade and the cost to make a site charger-ready. The program does not include a smart charger purchase rebate.

Yes. If you are participating in the PSE&G EV Charging Program and a state or federal EV charging infrastructure incentive program simultaneously, you must notify PSE&G and the appropriate program(s) regarding this dual participation. 

Check the following links for additional information on state and federal incentives:

• Plug-In America
• Pay$ to Plug In Program
• NJ Clean Energy Program

Your application will be evaluated to determine the maximum allowable incentives based on several factors, including the number of smart chargers installed and the actual costs incurred.

The Residential Off-Peak Credit and Demand Charge Rebate will be issued on your bill on a monthly basis as long as EV data is being shared from an approved smart charger. In order to allow time for the aggregation of charging data and the calculation of the credit, there will be a one-month lag between charging usage and the credit issuance. For example, this means that you will receive the credit for your January charging usage on your February bill. Additionally, the usage will be for the billing cycle and not the calendar month.

All PSE&G customers who are interested in the EV Charging Program are highly encouraged to use My Account to facilitate the application process. However, if you do not use My Account, you can use your account number and ZIP code. Commercial customers also may apply through their PSE&G Customer Support Specialist.

All rebates will also be visible on your paper bill.

Chargers installed on or before January 27, 2021, are not eligible for the Make Ready incentives from the EV Charging Program, but are still eligible to receive the Residential Off-Peak Credit. Chargers installed after January 27, 2021, may be eligible for Make Ready incentives depending upon compliance with the program requirements.

Multi-family properties, government entities, and locations where property owners provide charger access to the public all may be considered for mixed use.

Yes. All DCFC customers are eligible for the Demand Charge Rebate, subject to their compliance with the program requirements.

Co-location of a non-CCS-capable charger with one CCS-capable charger makes a site eligible for an incentive worth 50% of the Make Ready incentives, up to 50% of the maximum allowable incentive. Co-location with two or more CCS-capable chargers makes a site eligible for an incentive worth 100% of the Make Ready incentives, up to the maximum allowable incentive.

A USMR upgrade would be required if PSE&G needs to upgrade the service at your property in order to provide sufficient power to charge your vehicle. This could include placing an additional transformer on the nearest utility pole to increase the voltage going to your property. PSE&G has an established process to check your electrical service to ensure that service levels are adequate for the projected additional load. The Service Upgrade form will be emailed to you after you have qualified for the EV Charging Program. The form must be completed and sent to the appropriate construction inquiry email address detailed in the form. This will begin PSE&G’s engineering assessment regarding which, if any, USMR infrastructure upgrades are needed to support the upgrades. A PSE&G New Business Representative will inform you about cost estimates associated with any service upgrade. The USMR incentive will be factored into this cost estimate, thereby lowering any costs for which you are responsible.

PSE&G will provide semi-annual reports on the Clean Energy Future – Electric Vehicle Charging Program deployment, which will include the following information:

• The estimated quantity of work and the quantity completed to date
• The usage and balance remaining of the $5 million DCFC EV C&I Distribution Charge Rebate funding
• The forecasted and actual CEF-EV Program capital costs to date for the reporting period and for the program to date
• The forecasted and actual CEF-EV Program O&M expenses to date for the reporting period and for the program to date

View the latest report.

The form is required for both new service and changes to electric load, which includes the installation of an EV smart charger. We need this information to ensure that the equipment in the area is adequate to meet the increased load related to the smart charger. In most cases, the existing equipment will be adequate and will not require a service upgrade. However, even if your service meets the new needs, it may be putting an undue load on a nearby transformer, which could affect service reliability for others.

Having solar panels installed does not affect your eligibility to participate in the EV Charging Program, but for Net-Metering customers, the EV usage to determine the credit will be capped to the net consumption. The net consumption is the difference between the amount of electricity drawn from PSE&G when your solar panel system is not meeting your household needs and the amount you exported when the panels were producing in excess of your household needs. Keep in mind; you use your solar panel’s electricity first.

Yes, if you move you can take your charger with you to be installed at the new address. If your new address is still within PSE&G’s Electric Service Territory, you can apply for additional Make-Ready incentives. In order to be approved for incentives, you will need to inform us in writing, either in your application or by emailing PSEG-Electric.Vehicles@pseg.com, that you are moving your charger. If you do not inform us as such, we will detect the duplicate charger information and your application will not be approved.