Customer Support

Woman sitting in a chair, talking on the phone while looking at papers

Need Assistance? We're Here to Help.

Our customer service representatives are available from 8 a.m. - 8 p.m., Monday - Friday. Call us at 800-436-7734 (PSEG). Our automated telephone service is available 24/7.

We never close for emergencies. Downed power lines? Gas leak? We're available to handle these and other urgent requests 24/7.

A couple sitting on the floor, leaning up against a pile of moving boxes

Contact Us

Learn how you can reach us with your specific needs, like:

  • Outages and emergencies
  • Billing
  • WorryFree Repairs, Protection, and Replacement
  • Safety information
  • Energy saving tips and information
Go Now
A house with a downed utility pole resting across its roof

Report a Claim

If you’ve suffered damages or loss, file a claim online or you can also download a form to submit, with your proofs of loss (i.e. photos, invoices, estimates, etc.), via fax or mail.

Go Now
Left side of a keyboard with a red "fraud" button replacing the "caps lock" key

Protect Yourself from Scams

Stay informed so you can protect yourself from scams, fraud, and imposters. Report any suspicious activity by calling us at 800-436-7734.

Learn What to Look For
A man in a button-down shirt, smiling and making eye-contact with the camera

Communication Services