Customer Support

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Need Assistance? We're Here to Help.

Our customer service representatives are available from 7:00 a.m. - 8:00 p.m., Monday - Friday.  Call us at 800-436-7734 (PSEG). Our automated telephone service is available 24/7.

We never close for emergencies. Downed power lines? Gas leak? We're available to handle these and other urgent requests 24/7.

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Contact Us

Learn how you can reach us with your specific needs, like:

  • Outages and emergencies
  • Billing
  • WorryFree Repairs, Protection, and Replacement
  • Safety information
  • Energy saving tips and information
Go Now
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Report a Claim

If you’ve suffered damages or loss, file a claim online or you can also download a form to submit, with your proofs of loss (i.e. photos, invoices, estimates, etc.), via fax or mail.

Go Now
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Protect Yourself from Scams

Stay informed so you can protect yourself from scams, fraud, and imposters. Report any suspicious activity by calling us at 800-436-7734.

Learn What to Look For
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Special Resources

  • If you use TDD/TTY equipment, please call: 711.
  • Request bills with enlarged print by contacting us at 800-436-7734 .
  • Call us at 800-436-7734 and press number one.