Electric and Gas Choice Customer Information
You Have a Choice
New Jersey Energy Choice is a state program that allows you to choose which company you'd like to buy your energy from. Here, we'll answer basic questions about how the program works.
People are often confused about the process of choosing third party energy suppliers. We get it! That's why we're going to walk you through everything you need to know about changing energy suppliers, protecting yourself against scams, and comparing providers.
You're Free to Shop Around ... Or Not
PSE&G is proud and happy to be your energy supplier. If you'd like things to stay as they are, you'll continue to purchase your electric commodity from PSE&G under regulated Basic Generation Service (BGS), and your natural gas service under regulated Basic Gas Supply Service (BGSS).
If you'd like to shop around, that's fine, too. Keep reading to find out how to compare energy companies.
How to Be a Smart Energy Shopper
Here are four simple steps that can help you compare energy providers:
- Gather information
You can obtain an electric or natural gas enrollment kit by calling PSE&G at 1-800-436-PSEG (7734). Both packages contain your account number, historical usage information, a list of electric and gas suppliers, and other information about energy choice.
- Compare prices
Your PSE&G bill provides valuable information that can help you compare offers from Third Party Suppliers.
Price to Compare is a tool that residential consumers can use to calculate savings and comparison shop. In addition, suppliers are required to provide the average price per therm or kilowatt-hour that they intend to offer residential customers.
- Consider environmental factors
Just as food manufacturers must provide a nutritional label on their packaged foods, each electric supplier must provide a label explaining the environmental characteristics of the electricity they sell. Look at PSE&G's environmental label as an example.
- Choose the supplier that works best for you
You'll need to evaluate offers from various electricity and natural gas suppliers, which are likely to be presented to you in the form of a contract.
Before choosing a new supplier, carefully review the terms and conditions of the contract and ask the following questions:
- What is included in the price?
- What is the length of the contract?
- What are the contract cancellation provisions? Is there a penalty for early cancellation?
- Will the price stay the same for the life of the contract?
- Are there restrictions on how much electricity or gas I can use, and when I can use it?
- Will there be any other charges on my bill?
Whether you decide to shop around or elect to remain with your current energy company, you’ll continue to have access to safe and reliable energy.
Business Customer Authorization Forms
See OPT IN and OPT OUT instructions for how to get started.To choose your energy provider, fill out the OPT IN form: BGS-Commercial and Industrial Energy Pricing (CIEP)
To resume regular service through PSE&G, fill out the OPT OUT form:
Return to BGS-Residential Small Commercial Pricing (RSCP) Default Service
No. PSE&G will still act as your energy distributor because we own the power lines, pipes and other equipment that send the energy into your home or business.
You will still receive a bill from PSE&G for distribution. You will be charged by your new energy supplier for the energy that you use.
No problem. You can switch back to your regular service from PSE&G at any time. However, be sure to check your contract with your new energy supplier. There may be penalties for early cancellation.
It's possible. Your energy bill shows a Price to Compare. All you have to do is subtract the potential new energy supplier's price from the Price to Compare. The difference is your savings.
Multiply your savings by your average monthly usage (which can be found in your enrollment guide). The total is your average monthly savings.
That's called slamming, and it's illegal. Suppliers will face loss of license and/or stiff fines under the provisions of New Jersey's strong anti-slamming law. If you've been misled or slammed, call 1-800-624-0241 to report it right away.
There are a number of strong consumer protections built into New Jersey energy restructuring. If you feel you have been slammed (that is, switched to another supplier without your consent) or have questions about a supplier's license, call the Board of Public Utilities at 1-800-624-0241.
If your new supplier fails to provide service, PSE&G will step in and provide you with uninterrupted power and natural gas. You will continue to receive the same prompt, quality service you've come to expect.
In case of an emergency, such as a power outage or gas leak, you will still call PSE&G.
No. The numerous programs provided by electric and natural gas companies to assist and protect low-income customers will remain in place.