Appliance Type
Protect your standard residential electric heat pump system. Our plans are affordable and convenient. If your heat pump system malfunctions, just go online or call to schedule a repair appointment. Trust our skilled technicians to get your heating system up and running quickly.
Never worry about unexpected repair costs related to your standard residential electric heat pump system again. When you sign up for WorryFree Protection, you'll pay for your coverage with one low monthly fee on your PSE&G bill.
There are no charges or deductibles for covered appliance parts or labor, and there's no variable pricing for coverage based on the age of the appliance.*
*Defective programmable thermostats will be replaced with comparable models used by PSE&G.
**Customer responsible for material cost per pound of refrigerant required to make repair.
Standard Residential Heat Pump Plan covers electric residential heat pumps, rated at five tons or less, that utilize R22 or R410A refrigerant.
Heat pumps that utilize a backup system sharing the same ductwork and using oil or propane are not eligible for coverage. Heat pumps used for geothermal installations are not eligible for coverage.
Coverage is effective 15 days from receipt and processing of your order by PSE&G.
Monthly prices shown do not include NJ sales tax, where applicable.
Subject to parts availability. Not all parts are covered. No visit charges or deductibles apply for service calls related to covered equipment that becomes defective or inoperable as a result of normal wear and usage. Response times will vary by seasonal demands and by the nature of the problem. WorryFree Plans do not provide priority service, regular maintenance, a guaranteed response time, or annual inspections. To receive coverage, a separate plan must be purchased for each appliance of the same type (e.g. two refrigerators). You’ll receive 10% off each contract ordered when you have three or more WorryFree Plans in effect. Visit pseg.com/terms for detailed terms and conditions. Prices are subject to change without notice. N.J. sales tax is not included. The NJ Board of Public Utilities has not approved the prices offered. Preexisting defects are not covered. PSE&G WorryFree services are only available to customers located in PSE&G’s service territory. Similar services can be provided by service companies other than PSE&G. A list of those service companies may be available from public listings, including telephone directories. Customers are not required to purchase WorryFree services to receive safe, adequate, and proper utility service or to take part in utility energy efficiency programs. Special note: WorryFree Plans do not provide for gas emergency service. If you detect a gas odor, have a gas appliance that will not shut off, or have a carbon monoxide concern, contact your local gas utility.